Refund Policy for DesolateCorp.com

1. Introduction

Desolate Corporation, based in Bexar County, San Antonio, TX, provides custom website creation and hosting services. This Refund Policy outlines the conditions for refunds for services purchased on DesolateCorp.com, including website packages, hosting, and revisions. Please also review our Terms of Service and Privacy Policy.

2. Cancellations Before Work Begins

You may cancel your order within 3 days of purchase, provided we have not started work on your website. To cancel, email ChaseWilsonbusiness@gmail.com with your order number and a clear statement of cancellation.

3. Refunds After Delivery

No refunds are available after we deliver your website (i.e., transfer control to you) unless the website fails to meet the specifications agreed upon in writing at the time of purchase (e.g., package features as outlined in the Terms of Service). In such cases, we will attempt to resolve the issue. If unresolved, a partial or full refund may be issued at our discretion.

4. No Refunds for Client-Provided Issues

We do not offer refunds for:

• Change of mind after work begins.

• Delays or issues caused by your failure to provide necessary content or approvals.

• Third-party platform issues (e.g., Hostinger outages).

5. Refund Process

To request a refund:

• Contact us at ChaseWilsonbusiness@gmail.com within 3 days of purchase (for cancellations) or within 7 days of delivery (for non-conforming websites).

• Provide your order number, project details, and reason for the request.

• Approved refunds will be processed within 14 days via the original payment method (Stripe or PayPal), with no fees.

6. Contact Us

For questions about this Refund Policy, contact us at ChaseWilsonbusiness@gmail.com.

Last Updated: May 24, 2025